Privacy Policy

Effective Date: [January 2026]

At Henley Village (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and share your information when you interact with our website, enquire about spaces, make bookings, or otherwise engage with our services.

Please read this policy carefully to understand how your personal data is treated.

1. Who We Are

Henley Village is a flexible business space provider offering studios, offices, workshops, co-working and related facilities. Our registered office is at:

Henley Village, Newtown Rd, Henley-on-Thames, RG9 1HG

We are the data controller in respect of your personal information and are responsible for ensuring it is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal information:

Contact information:

  • Name
  • Email address
  • Phone number
  • Business name and address

Transactional information:

  • Enquiry or booking details
  • Communications with us
  • Form submissions

Technical and usage information:

  • IP address
  • Device and browser information
  • Website usage data (via cookies and analytics)

Marketing preferences:

  • Opt-in preferences
  • Communication preferences

3. How We Collect Your Information

We collect information in the following ways:

Directly from you:

  • When you submit a form (e.g. enquiry, booking request)
  • When you contact us by email or phone
  • When you sign up for updates

Automatically when you use our website:

  • Via cookies and tracking technologies
  • Via analytics tools

4. How We Use Your Personal Information

We may use your personal data for the following purposes:

  • To respond to enquiries and facilitate bookings
  • To provide the services you request
  • To communicate updates or important information
  • To personalise and improve our services and website
  • To send marketing communications (where consent has been given)
  • To comply with legal obligations

We will only use your data for these purposes where we have a lawful basis (such as consent, contract performance, or legal obligation).

5. Who We Share Your Information With

We may share your personal information with:

  • Service providers who support our operations (e.g. email platforms, analytics providers)
  • Legal or regulatory authorities where required by law
  • Third parties where you have given consent
  • Our professional advisors (e.g. accountants, lawyers) when necessary

We will never sell your personal data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and collect analytics data.

Cookies may include:

  • Essential site functionality cookies
  • Performance and analytics cookies
  • Marketing cookies (only with consent)

You can manage or disable cookies through your browser settings, but this may affect some website functionality.

7. Your Rights

Under applicable data protection laws, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to delete your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.

If you ask us to delete your data, we will do so unless we are legally required to retain it.

9. Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse or alteration.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any site you visit.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website with the revised date.

Your continued use of our services following any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us at:

Email: hello@henleyselfstorage.co.uk

Address: [Henley Village, Newtown Rd, Henley-on-Thames, RG9 1HG]

Phone: 01491 693 300

Home to independent businesses, studios, and retail spaces. Enquire Now.
Home to independent businesses, studios, and retail spaces. Enquire Now.
Home to independent businesses, studios, and retail spaces. Enquire Now.
Home to independent businesses, studios, and retail spaces. Enquire Now.
Home to independent businesses, studios, and retail spaces. Enquire Now.
Home to independent businesses, studios, and retail spaces. Enquire Now.
Home to independent businesses, studios, and retail spaces. Enquire Now.
Home to independent businesses, studios, and retail spaces. Enquire Now.
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